OUR SERVICE We are NOT a dumpster rental and junk removal company. We are a “Customer Service Company” that happens to rent dumpsters and do full-service junk removal. We are obsessed with making things simple for our customers while providing them with the best customer service on the planet. 1-800-JUNKPRO customers can expect easy booking, on-time service, friendly uniformed PROs, clean trucks and dumpsters, and up-front rates. OUR CULTURE Our team lives the work hard/play hard mentality and takes it a step further by combining the two. We hire for a cultural fit and love our family of team members. We make customer and team member happiness our #1 priority while we build a business that we're proud to involve our family in. Our unusual and exciting culture is driven by our Core Values. OUR CORE VALUES These principles serve as a compass for our actions and describe what customers can expect from our team and what our team members can expect from each other. 1. BE POSITIVE & ACCOUNTABLE We take ownership. NO EXCUSES! NO BLAME! We don’t allow negativity, and we know that personal accountability begins with ME! 2. FUN We have fun while being productive. 3. CUSTOMER OBSESSION We work wholeheartedly to provide the best customer service on the planet. 4. TEAM We are team members, not employees. 5. COMMUNICATE WITH INTEGRITY Communicate good news, bad news, and results, with integrity. 6. LOVE Love customers, your team, and your work. 7. COMPETITIVE URGENCY Speed matters in business. 8. LEARN, INNOVATE & SIMPLIFY Be curious and learn, then use your knowledge to simplify everything. 9. FAMILY We help each other balance family time and working hard. 10. ACCOMPLISH MORE WITH LESS Constraints breed resourcefulness, self-sufficiency, and innovation. 11. SHARE THE FRUIT We win together. We lose together. 12. BE HUMBLE Being humble doesn’t mean you think less of yourself, it means you think of yourself less.